We do not do refunds for time spent.
If your project is canceled for any reason before start, we will do 100% refund of your deposit payment.
If we started working on the project and the project has been canceled for any reason, we will refund you non-spent hours from your deposit payment.
We do not start with the project before payment. We take 50% up-front deposit payment and 50% after we finalize the project, All source files will be delivered after 100% project is paid.
Our policy work half up-front and a half after completion.
Please contact us for any additional details.